12 months for return

We provide a 12-month return or exchange period for goods over and above the legal obligation. If the goods purchased are not as required, we will refund or exchange them within the 12-month period.

Goods to be returned or exchanged within the 12-month period must not have been used, worn or show signs of wear and tear and must include the complete set of accessories that arrived with it (the box, warranty card, etc.).

We reserve the right to refuse the request if the returned product does not meet the return requirements.

Return/Exchange Address:
IRISIMO s. r. o.
Bystrická cesta 5633/16A 
034 01 Ružomberok

ANNEXE No. 1  - Withdrawal form
ANNEXE No. 2  - Goods exchange form

For the full text of the terms and conditions for returning or exchanging goods, please refer to the RETURNS AND EXCHANGES section or the TERMS AND CONDITIONS section