GENERAL TERMS AND CONDITIONS

1. INTRODUCTORY PROVISIONS

1.1 These general terms and conditions (hereinafter also referred to as "GTC") of the IRISIMO s. r. o. with its registered office at Bystricka cesta 5633/16A, Ruzomberok 03401, Slovakia, Business ID No: 46569014, (hereinafter also referred to as "Seller"), regulate the Parties' mutual rights and obligations in connection with or on the basis of a purchase agreement concluded pursuant to Act No. 102/2014 Coll. on Buyer protection regarding the sale of goods or service provisions under the Seller's distance or off-premises agreement and amending certain laws between the Seller and the Buyer via the Seller's electronic order form (the "Agreement") and form an integral part thereof. The online store is operated by the Seller on a website located on the https://irisimo.com website (hereinafter referred to as the "Website").

1.2 The GTC do not apply to cases where the person who intends purchasing goods from the Seller is a legal entity or a person who acts when ordering goods within their business activities or within their independent profession. 

1.3 The provisions of these GTC are an integral part of the Agreement. The Agreement and the GTC are drawn-up in Slovak language. The Agreement can be concluded in Slovak language. The Agreement, of which these GTC are a part, is considered a written Agreement.

Seller's contact details:
IRISIMO s. r. o.
 with its registered office at Bystricka cesta 5633/16A, Ruzomberok 03401, Business ID No: 46569014, entered in the Commercial Register of the District Court of Žilina, Section: Sro, File No: 56258/L
VAT Reg. No: SK2023439979


2. ORDERING GOODS AND CONCLUDING THE AGREEMENT

2.1 After selecting goods on the website and confirming their selection by pressing the "Add to basket" button, the Buyer will be redirected to the order form (hereinafter referred to as the order form). 

2.2 After selecting the method of delivery and payment and confirming the choice, the Buyer is redirected to the page of the order form, where it is necessary to enter all the necessary data for concluding the Agreement and delivery of ordered goods, namely: Name, Surname, Address, Telephone number and e-mail. If the customer is registered, they can log in with their e-mail and password.

2.3 After choosing the methods for delivery and payment, entering the data necessary for the Agreement's conclusion and delivery of the ordered goods, the Buyer is redirected to a purchase summary where all the purchase details are summarised. If the Buyer wants to edit some data, they can do so by clicking on "Edit"

2.4 If all data is correct, the Buyer sends the order by pressing the "Order with payment obligation" button.
It is necessary for the Buyer to state all data in the order form (or choose the appropriate option in the order form), i.e. name, surname, e-mail, telephone number, delivery address for the Buyer's ordered goods, information on how to pay for the goods and the delivery method, or a discount code or coupon. If the Buyer is a registered customer, they need to log in

2.5 After sending the order, the Seller will deliver the order confirmation to the Buyer, the e-mail entered on it. Delivery of the order receipt confirmation from the Seller does not mean the Agreement's conclusion. After delivery of the order receipt confirmation, the Seller verifies the availability of goods and the Agreement is concluded only by binding acceptance of the proposal to conclude the Agreement by the Seller in the form of e-mail confirmation that it was sent for delivery.

2.6 The Seller archives the order as well as the Agreement for at least 2 years, but for the longest period according to the relevant legal regulations, in order to fulfil it successfully. Neither the order nor the Agreement will ever be made available to non-participating third parties (except for the Seller's employees and subcontractors to the extent necessary or if the Seller is obliged to disclose these documents from the relevant legal regulations). If necessary, the Seller shall send the Agreement to the Buyer at any time upon request.


3. PRICE OF GOODS AND DISCOUNTS

3.1 The goods purchase price is stated on the website as the final price, i.e. the goods price, including VAT and other possible taxes and fees, while this price does not include the transport price and fees for cash on delivery (COD)

3.2 By sending the order, the Buyer confirms that they have been informed that the condition for goods delivery is the purchase price payment, or other fees, the final amount of which will be notified to the Buyer before sending the order

3.3 All promotions and discounts on the Seller's goods are valid, unless otherwise stated for a specific product. Any discounts on the price of the goods cannot be combined (i.e. it is not possible to apply two or more discounts on one product and/or order).


4. PAYMENT TERMS

4.1 The price of the goods, as well as any costs related to the Buyer's chosen method of payment or delivery, the Buyer may, at their discretion, pay in one of the following ways:
(a)   cashless card payment (via payment interface);
(b)   cashless through the PayPal payment system.


5. GOODS DELIVERY CONDITIONS

5.1 The Seller delivers the goods to the Buyer through the company specified in the order form (hereinafter referred to as the "courier"). Delivery will be subject to the business conditions of the courier. 

5.2 On the website for individual goods, the Seller states the indicative delivery dates, which are not binding (as indicated on the website), but the Seller will do everything to ensure that goods are delivered to the Buyer within these dates. In the event that delivery of the ordered to the Buyer would take longer than 14 days, the Seller will notify the Buyer of this fact.

5.3 The Buyer is obliged to take over the goods at the delivery address specified in the order at the time agreed between the Buyer and the courier and under the conditions specified by the courier.

5.4 If goods are delivered to the Buyer in damaged packaging or the shipment is obviously too light, the Seller requires that the Buyer does not take over the goods from the courier and immediately notify the Seller of this fact by e-mail at info@irisimo.com


6. AGREEMENT WITHDRAWAL

6.1 The Buyer is entitled to withdraw from the purchase Agreement without giving a reason in accordance with Art. § 7 et seq. Act No. 102/2014 Coll. on Buyer Protection in Distance Selling (hereinafter referred to as the “Act on Buyer Protection in Distance Selling”) within 14 days of goods receipt.

6.2 Within this period, the Buyer has the right to unpack and test the goods in a manner similar to a usual purchase in a standard shop, to the extent necessary to determine the nature, properties and functionality of the goods.

6.3 The period for withdrawal from the Agreement begins on the day when the Buyer or a third party designated by them, with the exception of the courier, takes over all parts of the ordered goods.

6.4 Withdrawal from the Agreement must be made by the Buyer in writing in a manner that does not raise doubts that they have withdrawn from the Agreement, or in the form of a record on another durable medium or using the form that forms Annex no. 1 of these terms and conditions - ANNEX No. 1 - Withdrawal form. The period for withdrawal from the Agreement is considered to be maintained if the withdrawal notice was sent to the Seller no later than the last day of the period under Art. § 7 par. 1 of the Act on Buyer Protection in Distance Selling.

6.5 The Buyer is obliged without undue delay, but no later than within 14 days from the purchase Agreement's withdrawal date to send the goods back to the operator's address or hand it over to the Seller or a person authorised by the Seller to take over the goods. 

6.6 The Buyer is obliged to deliver complete goods to the Seller, including complete documentation, undamaged, preferably in the original packaging and unused.

6.7 We recommend insuring the goods. The Seller does not accept cash on delivery. The Seller is obliged without undue delay, no later than 14 days from the delivery date of the notice of withdrawal to the Buyer to return all payments received from them under the purchase Agreement or in connection with it to the Buyer, including shipping, delivery and postage and other costs and fees. The Seller is not obliged to return the payments to the Buyer under this point of these terms and conditions before delivery of the goods or until the Buyer proves returning the goods to the Seller, unless the Seller suggests that they pick the goods up in person or through an authorised person.

6.8 The Buyer bears the cost of returning goods to the Seller or a person authorised by the Seller to take over the goods. This does not apply if the Seller has agreed to bear them themselves or if they have not fulfilled the obligation under § 3 para. 1 letter i) of the Act on Buyer Protection in Distance Selling.

6.9 The Buyer is only responsible for decreasing the goods value, which arose as a result of poor handling of the goods, which is beyond the scope of treatment necessary to determine the properties and functionality of the goods. The Seller is obliged to return the goods purchase price to the Buyer by the same method used by the Buyer for their payment, unless they agree with the Buyer on an alternative refund method without additional payment to the Buyer in this regard.

6.10 In the event that the Buyer withdraws from the Agreement and delivers used, damaged or incomplete Goods to the Seller, the Buyer undertakes to pay the Seller:
a) the value by which the goods value was reduced in accordance with Art. § 457 of the Civil Code in the actual amount
b) costs incurred by the Seller in connection with repairing the goods and their restoration to the original condition calculated according to the pricelist for post-warranty service of the goods.
Pursuant to this point of the claim and business conditions, the Buyer is obliged to pay the Seller compensation in the amount of the difference between the Goods purchase price and the Goods value at the time of withdrawing from the purchase Agreement.

6.11 In accordance with para. § 7 par. 6 of the Act on Buyer Protection in Distance Selling, the Buyer may not withdraw from the Agreement, the subject of which are:
a) the sale of Goods made to the Buyer's specific requirements, custom-made goods or goods intended specifically for one Buyer.

6.12 The provisions of these terms and conditions do not explicitly apply to entities that do not meet the definition of Buyer set out in Art. § 2 letter a) of the Act.


7. WARRANTY AND CLAIMS

7.1 In the case of a removable Goods defect, the Buyer has the right to have them removed free of charge, in good time and properly. The Seller is obliged to eliminate the defect without undue delay.

7.2 In the case of a Goods defect which cannot be removed and which prevents the Goods from being used properly same as an item without defects, the Buyer has the right to exchange the goods or has the right to withdraw from the purchase Agreement. The Buyer has the same rights in the case of remediable defects, but if the Buyer cannot use the Goods properly due to defect recurrence after repair or for a larger number of defects.

7.3 The Seller is responsible for Goods defects in accordance with applicable regulations and the Buyer is obliged to file a claim with the Seller or a designated person. Information on designated persons and service points for warranty and post-warranty service is provided on the back of the warranty card or will be provided by the Seller to the Buyer upon request via e-mail. 

7.4 The handling of claims is governed by the Seller's valid claim procedure. The Buyer was duly acquainted with the claim procedure and informed about the conditions and method of Goods claims, including information on where the claim can be made, and about the performance of warranty repairs in accordance with Art. § 18 par. 1 of Act no. 250/2007 Coll. on Buyer protection and on the amendment of the Act of the Slovak National Council no. 372/1990 Coll. on offences as amended (hereinafter referred to as the "Act") in the period before concluding the purchase Agreement by placing these business and claim conditions on the relevant subpage of the Seller's e-shop and the Buyer had the opportunity to read them before sending the order.

7.5 During the warranty period, the Buyer has the right to claim from the Seller liability for a Goods defect for which the manufacturer, supplier or Seller is responsible and which was purchased from the Seller. 

7.6 If goods show defects, the Buyer has the right to file a claim by sending a claim form online at https://www.irisimo.com/claims/add. After sending the online form, the Buyer will receive a claim form via email and other instructions for making a claim. The Seller recommends insuring the goods when sending them for a claim. The Seller does not accept cash on delivery. The Buyer is obliged to state all the required information truthfully in the Claim Notice, in particular to precisely indicate the type and extent of the Goods defect; the Buyer shall also state which of their rights arising from para. § 622 and 633 of the Civil Code apply. The Buyer has the right to file a claim with a person authorised by the Goods manufacturer to perform warranty repairs (hereinafter referred to as the "designated person").

7.7 The Seller or a designated person shall issue a Goods claim confirmation to the Buyer in a suitable form chosen by the Seller, e.g. in the form of an e-mail or in writing, in which they are obliged to accurately indicate the Goods claimed defects and once again inform the Buyer of their rights. If the claim is made by means of long-distance communication, the Seller is obliged to deliver the claim confirmation to the Buyer immediately; if it is not possible to deliver the confirmation immediately, it must be delivered without undue delay, but no later than together with the proof of the claim; The claim confirmation need-not be delivered if the Buyer has the opportunity to prove the claim in another way.

7.8 The Buyer is entitled to decide which of his rights in accordance with Art. § 622 and par. § 623 of the Civil Code applies and at the same time is obliged to immediately deliver information regarding their decision to the Seller. Based on the Buyer's decision, which of their rights in accordance with Art. § 622 and par. § 623 of the Civil Code is applied by the Seller or a designated person obliged to determine the method for handling claims pursuant to Art. § 2 letter m) of the Act immediately, in more complex cases within 3 days from the beginning of the claim procedure, in justified cases, especially if a complex technical assessment of the Goods condition is required no later than 30 days from the day of the claim procedure. After determining the method for handling the claim, the Seller or the designated person will handle the claim immediately, in justified cases, the claim can be resolved later. However, the claim settlement may not take longer than 30 days from the claim date. After the time limit expires for settling the claim in vain, the Buyer has the right to withdraw from the Agreement or has the right to exchange Goods for new Goods. 

7.9 If the Buyer has made a Goods claim within the first 12 months of concluding the purchase Agreement, the Seller may only settle the claim on the basis of an expert opinion or opinion issued by an authorised, notified or accredited person or the opinion of a designated person (hereinafter "expert assessment of goods"). Irrespective of the result of the professional assessment, the Seller may not require the Buyer to pay the costs of the professional assessment of the Goods or other costs related to the professional assessment of the Goods. 

7.10 If the Buyer has made a product claim 12 months after concluding the purchase Agreement and the Seller has rejected it, the person who handled the claim is obliged to state in the claim handling document to whom the Buyer can send the Goods for professional assessment. The warranty does not cover defects whereby the Buyer was notified by the Seller at the time of concluding the Agreement, or which, taking into account the circumstances under which the purchase Agreement was concluded, the Buyer must have known.

7.11 The Seller is not responsible for Goods defects: 
a) if the Buyer has not exercised their right concerning the Seller's liability for Goods defect by the end of the warranty period,
b) if the Goods defect is mechanical damage caused by the Buyer (such as mechanical damage to the glass, case, strap or bracelet),
c) if the Goods defect was caused by using the Goods in conditions that do not correspond in their intensity, humidity, chemical and mechanical influences to the natural environment of the goods,
d) if the Goods defect was caused by improper handling, service or neglect of care of the goods,
e) if the Goods defect was caused by damage by excessive loading or use contrary to the conditions specified in the documentation or general principles of the Goods normal use (defects caused by using the watch contrary to the operating instructions or proper use principles),
f) if the Goods defect was caused by damage by unavoidable and/or unforeseeable events,
g) if the Goods defect was caused by damage by accidental destruction and accidental deterioration,
h) if the defect of the goods was caused by unprofessional intervention, damage by water, fire, static or atmospheric electricity or other force majeure (for example, damage to the machine if the instructions are not followed for water tightness),
i) if the Goods defect was caused by interference to the Goods by an unauthorised person (by unauthorised interference with the watch outside an authorised repair shop).

7.12 The Seller is obliged to handle the claim and terminate the claim procedure in one of the following ways:
a) by handing over the repaired goods,
b) exchange Goods,
c) return the purchase price of Goods,
e) a written invitation to take over the performance specified by the Seller,
f) by reasoned rejection of the Goods claim.

7.13 The Seller is obliged to issue a written document to the Buyer regarding the method of determining the claim's handling no later than 30 days from the date of the claim in person, through the provider of postal or courier or delivery service. The Seller will inform the Buyer about the result of claim's handling immediately after the end of the claim procedure in the claim protocol, which will be delivered to them together with the goods.

7.14 The warranty period is 24 months from the Goods delivery date, unless a different warranty period is specified for specific cases.

7.15 The warranty period is extended by the period during which the Buyer could not use the Goods due to warranty repair of the Goods.

7.16 In the case of exchanging Goods for a new, the Buyer will receive a document stating information about exchanging Goods, and any other claims are applied on the basis of the purchase Agreement and this claim document. In case of exchanging Goods for new, the warranty period starts to run again when the new goods are received, but only for new goods. 

7.17 For claim purposes, the occurrence of one remediable defect more than twice is considered to be a recurring remediable defect several times. 

7.18 For claim purposes, the occurrence of more than three different remediable defects at the same time is considered to be a larger number of different remediable defects. 

7.19 The Buyer's right to claim for a Goods defect is after they have exercised their right and asked the Seller to remove the defect according to the terms and conditions and regardless of the claim's result, any re-claim for the same unique defect (not the same type) will be rejected. 

7.20 These Claims Procedure provisions do not explicitly apply to entities that do not meet the definition of a Buyer in Art. § 2 letter a) of the Act.

Water resistance table and principles of using the watch in contact with water:

Water resistant 

30M
100ft
3 ATM
3 BAR

50M
160ft
5 ATM
5 BAR

100M
300ft
10 ATM
10 BAR

150M
500ft
15 ATM
15 BAR

200M
660ft
20 ATM
20 BAR

1000M
3300ft
100 ATM
100 BAR

Accidental contact with 

water (car wash, rain)

Surface swimming

Swimming and 

snorkelling

Recreational diving

Professional diving with 

breathing apparatus

ISO 2281

ISO 6425

- below the water surface, the crown (not even with the screwing one) and the buttons strictly must not be used with 
- sharp temperature changes cause different expansion of materials and precipitation of residual moisture on the slide
- after a stay in salty or strongly mineralised water, it is necessary to rinse the watch under running water
- prevention of shocks below the water surface and falling on a hard surface
- avoid aggressive chemicals (applies to watches in general)

Address for laying a claim:

IRISIMO s. r. o.
Bystricka cesta 5633/16A
03401 Ruzomberok
Slovakia


8. PERSONAL DATA PROTECTION

8.1. The contracting parties have agreed that the Buyer is obliged to notify the Seller their name and surname, address of permanent residence, including postal code, telephone number and e-mail address, for the purposes of proper equipment and order delivery in the case of an individual person.

8.2. The contracting parties have agreed that the Buyer is obliged to notify the Seller of their business name, registered office address, including postal code, ID number, VAT number (if assigned), telephone number and e-mail address for the purposes of proper equipment and order delivery in case of legal entity.

8.3. A Buyer who has registered in the online store can check and change the provided personal data at any time, as well as cancel their registration after logging in to the e-shop website in the section "https://www.irisimo.com/account/profile".

8.4. The Seller hereby notifies the Buyer that in accordance with Art. 6 (1) letter (b) Regulation (EU) 2016/679 of the European Parliament and of the Council dated April 27th, 2016 on the protection of individuals with regard to personal data processing and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as the “Regulation”), the Seller as the information system operator will process the Buyer's personal data in the process of concluding the purchase Agreement without their consent as the data subject, as the Buyer's personal data processing will be performed by the Seller for performance from the purchase Agreement in which the Buyer acts as one of the parties.

8.5. Pursuant to Art. 6 par. 1 letter f) the Seller may order the delivery of the ordered goods, i.e. services to the Buyer, on the basis of a legitimate interest to also process the Buyer's personal data for the purposes of direct marketing and send to the Buyer's e-mail address information about new products, discounts and promotions on the offered goods or services.

8.6. The Seller undertakes to handle and dispose of the Buyer's personal data in accordance with the valid legal regulations of the Slovak Republic.

8.7. The Seller declares that in accordance with Art. 5 (1) letter a) and b) of the Regulation, the Buyer's personal data will be obtained exclusively for the purpose stated in the business and claim conditions.

8.8. The Seller declares that for purposes other than those stated in these terms and conditions and claims, they will always obtain the Buyer's personal data separately on an adequate legal basis and at the same time ensure that these personal data will be processed and used exclusively in a manner appropriate to the purpose for which they were collected and will not associate them with personal data obtained for another purpose or for the purpose of fulfilling the purchase Agreement.

8.9. Before sending the order, the Buyer will be asked to confirm by checking the box before sending the order that the Seller has notified them in a sufficient, comprehensible and irreplaceable way:

  • a) their identification data, which is listed in Art. 1. the business and claim conditions proving the Seller's identity,
  • b) contact details of the Seller or their responsible person,
  • c) the purpose of personal data processing, which is the conclusion of a purchase Agreement between the Seller and the Buyer and the legal basis for processing personal data,
  • d) that the required personal data for the purposes of concluding the purchase Agreement and proper equipment and order delivery, the Buyer is obliged to provide,
  • e) if the processing is based on Art. 6 (1) letter f) Regulations that the legitimate interest pursued by the Seller is direct marketing,
  • f) identification data of a third-party, which is a company that delivers the ordered goods to the Buyer, or identification data of other recipients or categories of recipients of personal data, if any,
  • g) the personal data retention period, i.e. criteria for its determination,

8.10. The Seller declares that they will process personal data in accordance with good morals and will act in a way that does not contradict the Regulation or other generally binding legal regulations, nor will they circumvent them.

8.11. In accordance with the Regulation, the Seller provides the Buyer, whose data they process, with the following information:

  • a) the Seller's identity and contact details and, where applicable, the Seller's representative,
  • b) contact details of any responsible person,
  • c) the purposes of processing for which the personal data is intended, as well as the legal basis of the processing,
  • d) if the processing is based on Art. 6 par. 1 letter f) legitimate interests pursued by the Seller or a third-party,
  • e) circle of recipients, or categories of recipients of personal data, if any,
  • f) where applicable, information that the Seller intends to transfer personal data to a third country or international organisation;
  • g) the personal data retention period, i.e. criteria for its determination,
  • h) information on the existence of the right to request access to their personal data from the Seller and the right to correct or delete or restrict the processing or the right to object to the processing, as well as the right to data portability,
  • i) the right to lodge a claim to the supervisory authority,
  • j) information on whether the provision of personal data is a legal or contractual requirement, or a requirement necessary for concluding the Agreement, whether the Buyer is obliged to provide personal data, as well as the possible consequences of not providing such data.
  • k) the existence of automated decision-making, including profiling,
  • the Buyer has the right to obtain a copy of the personal data being processed from the Seller and has the right to obtain all the above information. For any additional copies requested by the Buyer, the Seller may charge a fee corresponding to the administrative costs of making the copy.

8.12. If the Buyer exercises their right under point 11 in writing or electronically and the content of their application shows that they exercise their right under point 11, the application shall be deemed to have been filed under this Regulation.

8.13. The Buyer has the right to object to the Seller against their personal data processing, which they assume is or will be processed for the purposes of direct marketing, including profiling to the extent that it is related to such direct marketing. If the Buyer objects to such processing, the Seller shall terminate the personal data processing for direct marketing purposes from the delivery date of such objection to the Seller and the personal data of the Buyer concerned may no longer be and will not be processed for such purposes.

8.14. If the Buyer suspects that their personal data is being processed unjustifiably, they may file a claim about it with the Slovak Republic Personal Data Protection Office. If the Buyer does not have full legal capacity, their rights can be exercised by a legal representative. 

8.15. The Seller shall take appropriate measures to provide the Buyer with all the information referred to in point 11 in a concise, transparent, comprehensible and easily accessible form, clearly and simply worded. The Seller will provide the information electronically or in accordance with the Regulation by other means agreed with the Buyer.

8.16. Information on the measures taken at the Buyer's request shall be provided by the Seller to the Buyer without undue delay, in any case within one month of the request's receipt.

8.17. The Seller notifies this Buyer that due to the performance of the concluded Agreement, when processing the Buyer's personal data, it is assumed that the Buyer's personal data will be provided and made available to the following third parties, i.e. circle of recipients:
Accountant and wages - Diana Odorčáková - ÚČTOVNÍCTVO, Janovčíka 625, 03495 Likavka, Business ID No.: 45306966
E-shop application provider - Elicase, s r.o., M. Koperníka 22, Trnava 1, 91701
Marketing management - ui42 spol. s r.o., Sibírska 62, 8102 Bratislava, Business ID No.: 35713003


9. ILLUSTRATIVE PICTURES

9.1 By concluding the Agreement, the Buyer acknowledges that the images and photos of Goods on the website are illustrative and in fact the Goods may differ from the illustrative images, most often regarding the colour of Goods.


10. ALTERNATIVE DISPUTE RESOLUTION

10.1 If the Buyer is not satisfied with the way the Seller handled their claim or if they believe that the Seller has violated their rights, they have the opportunity to turn to the Seller for redress. If the Seller responds to the request for redress in a negative manner or does not respond to it within 30 days from the date of dispatch, the Buyer has the right to file a motion to initiate an alternative solution to their dispute under the provisions of § 12 of Act no. 391/2015 Coll. on alternative resolution of Buyer disputes and on amendments to certain acts.

10.2 The relevant subject for alternative resolution of Buyer disputes with the Seller HODINKY SK, s.r.o., is the Slovak Trade Inspection Prievozská 32, 827 99 Bratislava 27, www.soi.sk or another relevant authorised legal entity registered in the list of alternative dispute resolution entities maintained by the Ministry of Economy of the Slovak Republic (the list is available at http://www.mhsr.sk); the Buyer has the right to choose which of these entities of alternative solutions of Buyer disputes to turn to.

10.3 The Buyer can use the online dispute resolution platform available at http://ec.europa.eu/Buyers/odr/to submit an alternative dispute resolution proposal.


11. CONTACT DATA

11.1 Seller’s contact:

a) delivery address: 
        IRISIMO s. r. o.
        Bystricka cesta 5633/16A
        03401 Ruzomberok
        Slovakia  

b) email address: 
        info@irismo.com

Supervisory authority:
Slovak Trade Inspection (SOI)
SOI Inspectorate for the Žilina Region
Predmestská 71, P.O. Box B-89; 011 79 Žilina 1

Department of Technical Product Inspection and Buyer Protection
tel. no.: +421417632 130
fax no.: +421417632 139
e-mail: za@soi.sk
http://www.soi.sk
http://www.soi.sk/sk/Podavanie-podnetov-staznosti-navrhov-a-ziadosti.soi


12. GENERAL PROVISIONS

12.1 These GTC take effect against the Buyer on the day of Agreement's conclusion.

12.2 The Seller is entitled to unilaterally change or modify these GTC at any time. The GTC valid and effective at the time of the Agreement's conclusion are applied to the relationship between the Buyer and Seller

12.3 If any GTC provision is or becomes invalid or ineffective, the provision whose meaning is as close as possible to the invalid or ineffective provision shall be used instead. The invalidity or ineffectiveness of one provision does not affect the validity of other GTC provisions. In case of doubt, these GTC provisions are considered to be valid rather than invalid.

These GTC are valid and effective from 01.01.2020.

Downloads: 

AGREEMENT WITHDRAWAL FORM
GOODS EXCHANGE FORM

ENTERING AN ONLINE CLAIM >>>

Return address and address for claims:
IRISIMO s. r. o.
Bystricka cesta 5633/16A
03401 Ruzomberok
Slovakia