Who are we and what is the subject of our business?
IRISIMO is an online shop that sells original fashion accessories. In our shop, you can buy brand watches, jewellery and other fashion accessories. Since its inception in 2005, we have been striving to provide maximum shopping convenience, while in particular, we mainly focus on product diversity, origin, authenticity of goods and following fashion trends.
Customers from all European Union countries can use our free shipping when ordering over €100. When ordering under €100, the postage cost is just €3.99. The benefit we offer is the possibility of returning goods within 30 days of purchase. Of course, there is a guarantee of two years.
Why is it convenient to buy fashion accessories on the Internet?
When purchasing fashion accessories online from our shop you have guaranteed security and it saves your time. In addition, compared to standard shops we can offerbetter prices, even by a few tenthsof the percentage.
Compared to standard shops, the range of goods at IRISIMO is much wider. So you have more products to choose from current collections and offers. With regular updating and range replenishment, we can meet the needs of the most demanding customers.
What guarantee will we get?
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The warranty period is always two years. We appreciate our customers and we want them to have no worries when applying the guarantee. No matter what country you come from or what product you are buying, the length of the warranty period is unified and never changes.
The warranty, its duration and scope cover all manufacturing errors, i.e. errors that have arisen in the production process or due to non-compliance with the quality standards applicable to the product. The warranty doesn’t cover incorrect storage,any damage caused by normal, everyday use, improper handling or due to an accident.
When you suspect that the purchased goods have errors or defects that should be covered by the warranty, please contact us at firstname.lastname@example.org and describe the problem as detailed as possible.
How can I pay?
For the goods ordered you can pay by debit/credit card or PayPal. All payments made in the IRISIMO online store are as safe and fast as possible. The payment gateway communication is encrypted and secured against any leakage or misuse.
Can I be sure that the product is original?
You can rely on uscompletely for originality across the range we offer. We purchase our goods exclusively from authorised distributors and we guarantee their authenticity. We only sell the products in their original packaging, which we check before submitting them.
How to care forwatches and jewellery?
Everybody would like to have their watches and jewellery looking like new for as long as possible. To maintain flawless appearance, you need to follow some simple care principles.
The most important is prevention. When you’re not wearing the watch, keep it in its original packaging or in a soft cloth bag. When wearing, it’s desirable that watches and jewellery aren’t exposed to corrosive chemicals, including hair spray, perfumes and colognes.
To achieve the perfect look, it’s necessary to clean the watch and jewelleryregularly. It’s better to avoid using too much water - just a damp cotton cloth or a cotton ball. Never use paper tissues, clothes or toothbrush. To return the original shine to your watch after a thorough cleaning, wipe it with a dry microfibre cloth. Avoid using glass cleaners that can cause aggression on the surface.
Can I return the purchased goods?
Of course you can. You have 30 days to return the goods. Without risk, you can buy and if for any reason the goods are unsuitable or not entirely as you imagined, simply send them to us back. For more information regarding returning products, please visit the Delivery & Return section.